Cherry TEAM (hereinafter - the "Company") values and protects your privacy, therefore in this Privacy Policy (hereinafter - the "Policy") we clearly and unambiguously present the Company's activities and the Internet on the website http://www.cherryteam.com (hereinafter - the "Website") principles of information collection and use, as well as other information about the Company's provisions and principles in ensuring the protection of personal data.
The terms "You", "Your", "user", "user" and "visitor" refer to the entity, person, company or organization that uses our Website or otherwise provides us with personal data. The words "we", "us" and "our" refer to the company established in accordance with the laws of the Republic of Lithuania Cherry TEAM and its subsidiaries, branches and representative offices.
This Policy applies in cases when you visit Our websites, when you directly submit your data, when we receive data related to you from state institutions or other sources and in order to properly fulfill contractual obligations to which you are a party. This policy is also intended to inform you about other personal data processing operations carried out by Us and the main provisions to ensure your privacy.
When processing personal data, we follow the requirements of the European Union Data Protection Regulation, the Law on the Legal Protection of Personal Data of the Republic of Lithuania, other related legal acts and the instructions of the controlling authorities.
This Policy applies to third-party websites and applications that you may find through our Site, including those that may be related to our Services.
Please read this Policy carefully and confirm that you agree to this Policy and its contents. If you do not agree with this Policy or any part of it, please do not use our Site.
1. PERSONAL DATA WE COLLECT AND PROCESS
The company collects and processes the following categories of personal data:
The login details you provide to us when creating an account on the Site:
- Name, Surname, Email email, Phone number,
- Login name, Password.
- Basic data such as: Name, Date of birth, Surname, Address.
- Contact details, Address, Email mail, Phone number.
- Communication information, i.e. letters, chats, messages you submit when you communicate with us via customer service email; by post or in any other way.
- We collect and store the content of correspondence and all information that you provide to us or you disclose.
In order to answer your request, we can use the information you have provided to us by e-mail. in mail, chats, purchase history, etc.
- Payment information you provide when ordering services and/or products from our on the website and allowing you to process your payment.
- We use the services of third parties (payment service providers), so we do not collect and we do not store bank card details. This information is provided directly to our payment service providers, whose privacy policies you can find full information about the collection, storage and use of personal data.
Data required to provide services:
- order data, data in accounts and accounts, information about goods purchased by customers or services, etc.
- Other information: Mobile device and computer type, Software type, device settings, visitor coordinates, Surveys and other data provided to you by the visitor and similar.
2. LEGAL GROUNDS FOR COLLECTION OF YOUR PERSONAL DATA
The company can collect your personal data only in accordance with the legal grounds for processing specified in legal acts. This is the legal basis for the conclusion and performance of the contract, when you conclude a service provision or other contract with the Company, or you contact the company on relevant issues, and visit the Company's Website. The Company's legitimate interests may also be the basis for processing data, for example, when the Company checks solvency, manages and/or collects debt. Your consent is another basis on which the Company can process personal data.
The Company can process your personal data also when performing legal obligations (to fulfill the requirements of normative acts, as well as to provide answers to legal requests of the state and municipalities, etc.) or on other grounds of legal processing established by legal acts.
3. DATA COLLECTED ON THE COMPANY WEBSITE
When you visit our Website or contact us by other e-mails. communication channels, the Company may also automatically collect your personal data.
Geo-location data. We collect information about your geographic location from which you connect to our website. Information we collect from third parties. We may transfer and/or collect additional information about you from third parties in order to improve the services provided to you. For example, we use the web analytics service Google Analytics, which is provided by Google LLC and which includes cookies and other tracking technologies that collect data that allow us to improve our products and services. This allows us to monitor and analyze web traffic and user behavior. Google Analytics uses the collected data to monitor and analyze the behavior of website visitors, prepare reports on website activity and share them with other Google services. Google may use the collected data to personalize and individualize the ads in its advertising network. Personal data collected by Google: cookies and website usage data. For more information, visit Google. Data collected by cookies. Cookies are small text files that your browser saves on your computer when you visit our Website. We use cookies to improve the performance of the Website and to make it easier to use. To learn more about the cookies we use, please read our Cookie Policy.
Publicly available personal data. The Company may collect personal data from publicly available sources when it is necessary for the proper performance of services or to maintain the existing functionality of the Website. We responsibly protect the collected data about the Company's Website visitors against loss, unauthorized use and changes. The room where the collected data is stored is physically protected so that the data cannot be accessed or disposed of by persons not working in the Company. In addition, the database protecting the data of the Company's portal visitors is protected from unauthorized access via computer networks.
4. PROCESSING OF PERSONAL DATA IN PROGRESS
In order to ensure transparency and responsible processing of personal data, we inform you that the Company processes personal data for the following purposes:
- to fulfill the orders submitted by the visitor;
- to identify the visitor;
- to create an account;
- ensure the security of the Website;
- provide services , conclude and execute contracts; administer the customer database;
- answer visitors' questions, comments or requests;
- solve problems related to the implementation, provision and use of services;- for marketing purposes;
- send notifications about news;
- improve the quality of services;< /span>
- for other purposes related to internal administration, e.g. manage the data of our employees;
- provide customer service;
- find out the opinion of visitors about your services;
- ensure data security and prevent fraud;
- improve the quality of services;
< span style="font-size: 14px;"> - publish visitor reviews and recommendations;
- in compliance with the law duties or rights provided for;
- to prevent misuse of the products and/or services you offer;
- send marketing information;
By submitting to the Company your personal data, you confirm and voluntarily agree that the Company will manage and process it Your personal data in compliance with this Privacy Policy, applicable laws and other normative legal acts.
5. DIRECT MARKETING
The Company may use your personal data to send general direct marketing offers. These offers may be selected for you based on data that you have provided to us or that we have collected automatically, e.g. Your location data. If you do not agree to the use of your personal data for direct marketing purposes, you wish to opt out of receiving direct marketing
offers, you can do so at any time by clicking the automatic unsubscribe link in the received email. in the mail by sending us an email email [email protected]. or you want to change the existing settings, you can log in to your account and go to my profile to see which companies use your data.
6. PROCESSING OF PERSONAL DATA AND COOPERATION WITH THIRD PARTIES
The Company may provide personal data to data processors who perform certain tasks and provide services for the Company. The Company does not give permission to any of the suppliers or third parties to use your personal data in any other way and requires you to take measures to protect your personal data. Personal data may be transferred to the following categories of third parties:
- intermediaries who process data in order to conclude and administer contracts with customers and partners;
- for information technology companies and individuals who process data to ensure the development, improvement and support of information systems ;
- for companies that ensure sending messages to customers, provide security and other services;
- for companies and individuals managing bookkeeping;
- for companies handling joint files of debtors or administering debts;
- for partners, subsidiary companies ;
- to other persons ms With your consent, if such consent is obtained for a specific case;
- for security companies;
- for advertising agencies;
- for hosting companies;
The company may also disclose your personal data to third parties:
- in response to legitimate requests of state institutions, as well as to ensure national security and law enforcement requirements;
- due to business sale, transfer, merger, bankruptcy, restructuring or other reorganization; > - to protect our or third parties' rights, legitimate interests or property;
- in order to protect the right to privacy of other persons.
7. COOKIES
A cookie is a small text file that a website saves on your computer or mobile device when you visit it.< /span>
Saved on your device, the cookie ensures the functionality of our website, helps to recognize you when you visit our website again.
Many browsers save cookies unless you accept them or change your browser settings.
To learn more about the cookies we use, see our cookie policy
For more information on how to delete cookies, and other useful information regarding the use of cookies can be found at http://www.allaboutcookies.org/.
8. SPECIAL CATEGORIES DATA
We do not collect special categories data such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data , biometric data, health data or data related to sexual orientation.
Please do not provide us with special categories of data and contact us using the below contact information if you think we may have such information. We reserve the right to immediately delete any information that we believe may contain Special Category Data.
9. THIRD-PARTY LINKS
This Website may contain links to third-party websites or applications, but we are not responsible for the data collected by such websites or their use. . Please review the terms and privacy policies of third-party websites and applications before clicking on any links.
10. PERSONAL DATA STORAGE TERMS
Personal data collected by the Company are stored in printed documents and in the Company's information systems.
The company stores your personal data no longer than is required by the purposes of data processing or provided for by legal acts, if a longer data storage term is set in them. Personal data is usually stored as long as reasonable claims may arise from contractual relationships or as long as it is necessary to implement and protect the Company's legitimate interests.
If you wish to delete your account and stop data storage, you can do so by logging into your account and going to settings > my profile > delete your account or by sending a request to the Company at the contacts below, but we warn you that in this case the provision of services to you may be terminated. Unnecessary personal data will be destroyed.
Remember that even after receiving a request to delete your data, we may save some of your data, when necessary for tax, legal compliance and audit purposes.
The Company takes all possible measures to ensure that personal data is processed accurately , honestly and legally, so that they are processed only for the specified purposes, in strict compliance with the clear and transparent requirements for the processing of personal data set forth in legal acts.
< strong style="font-size: 14px;">12. YOUR RIGHTS
As a visitor to our Website, you have the right to:
- apply to the Company with a request to provide information about your personal data processed by the Company, where and how the personal data is collected and how the Company processes it. You can apply by submitting a request to familiarize yourself with the processed personal data in person, by sending it by mail or by means of electronic communication;
- contact the Company with a request correct your personal data and/or stop the processing of such personal data, with the exception of storage, in the event that after reviewing the personal data you determine that the data is incorrect, incomplete or inaccurate;
- apply to the Company with a request to delete your personal data, when after getting acquainted with your personal data, you determine that the personal data is processed illegally or dishonestly or there are other legal acts established grounds;
- consent to the processing of your personal data, when these data are processed or are intended to be processed due to a legitimate interest, which the Company or the third party to whom the personal data is provided;
- not to consent to the processing of your personal data and not to use the company's services;
- change personal data that has been subject to automated data processing, including profiling;
- to receive in a structured, commonly used and computer-readable format the personal data related to you that you have provided to the Company and to forward this data to another data controller, or to request that the Company directly forward such personal data to another data controller, when this is technically possible (law to data portability);
- refuse to provide personal data. In this case, you automatically waive your claim regarding the quality of services provided by the Company, as the requested data may be necessary in order to properly provide the services/goods requested/ordered by the Data Subject. In such a case, the Company has the right to refuse to provide you with services, if the provision of these services is related to obtaining your personal data. complaints, you can contact the person responsible for personal data protection in the Company by e-mail at [email protected]. You can also apply to the State Data Protection Inspectorate, but we encourage you to contact the Company, as we always aim to resolve all issues together with the visitor.
When submitting a request, you must confirm your identity in the following ways:
1) if the request is submitted directly upon arrival at the Company, submit the person's an identity document or a copy certified in accordance with the procedure established by the legal acts of the Republic of Lithuania; 2) if the request is submitted by mail or e-mail. by mail - provide the data that identifies you in the Company;
4) if the request is submitted through a representative - submit a certified copy a copy of the personal identity document, including a document confirming the representation (or a copy of the power of attorney approved in accordance with the legal acts of the Republic of Lithuania).
The company has received your request in writing, no later than within 30 calendar days from the date of receipt of your request, provide the requested data in writing (including electronic means of communication) or indicate the reasons for refusing to fulfill such a request.
The 30-day period can be extended by another two months if necessary, depending on the complexity and number of requests. The company will inform the applicant about such an extension within one month of receiving the request, together with the reasons for the delay.
13. PRIVACY POLICY UPDATE
Our Policy may be changed, taking into account the changed situation or legal requirements. When the Company updates the Policy, the new version will be published on the website http://www.cherryteam.com. In case of substantial changes to the Policy, we may contact you by sending an email or informing you in another way.
14. CONTACT INFORMATION
If you have any questions regarding the information provided in this privacy policy, please contact the Company at any of the contacts below in a convenient way for you :
Email: [email protected]
Tel. No.: +370 635 35553
Address: Minijos st. 43, Klaipėda, Lithuania, LT-91208
Bank name
Bank account
VAT number
LT100010255613
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